What we ship
Online orders are available for two products: The Buddy™ (Model A) at $299.00 per set and The Hank™ (Model B) at $397.00 per set. Prices are in U.S. dollars and exclude shipping and applicable sales tax, both of which are calculated and shown before you pay.
Each set ships as its own package from our facility in Amarillo, Texas. The Buddy™ ships at approximately 22 lb (41.5 × 6 × 3 in) and The Hank™ at approximately 26.5 lb (41.5 × 7 × 6 in).
Where we ship
Online checkout is available only for shipping addresses in the contiguous 48 United States.
Alaska, Hawaii, Puerto Rico, PO boxes, APO/FPO addresses and international destinations must use our Request a Quote process. Orders of more than one set of the same product, and any order that cannot be priced live at checkout, are also handled by quote so we can confirm freight, duties and taxes before you commit.
Shipping charges
Shipping is calculated at checkout using Highwall Lift's actual FedEx account-negotiated rates for your delivery address. Highwall Lift does not add a handling fee.
Customer-facing options are FedEx Ground (commercial addresses) or FedEx Home Delivery (residential addresses), and FedEx 2Day, subject to availability for your address. A shipping quote is valid for 30 minutes; if it expires before you complete payment, checkout will ask you to refresh it.
Please indicate at checkout whether the delivery address is residential. If FedEx later reclassifies an address and adjusts its billing, Highwall Lift absorbs that adjustment; you will not be charged after checkout.
Processing time
In-stock orders are processed and shipped within 1–2 business days after payment is confirmed by our payment processor, excluding weekends and U.S. holidays. If an item is unexpectedly out of stock, we will contact you with options, including a full refund.
Delivery estimates
The estimated delivery date shown at checkout comes directly from FedEx for the service you select. Delivery dates are estimates, not guarantees. Highwall Lift does not control carrier transit times and is not responsible for carrier delays, weather, or other events outside our reasonable control.
Tracking and shipping notifications
When your order ships, the tracking number is recorded on your order. Until automated shipping notifications are operational, you may request tracking information at any time by emailing sales@highwalllift.com with your order number. Automated tracking notifications will be sent by email once our email integration is completed.
Responsibility for the shipment
Highwall Lift remains responsible for your shipment until FedEx delivers it to the designated delivery address.
Damaged or missing shipments
Please inspect your package on arrival. Report damaged or missing shipments to sales@highwalllift.com or (806) 729-3701 within 5 business days of the delivery date (or the scheduled delivery date if the package did not arrive) so we can open a carrier claim and arrange a replacement or refund. Keep all packaging until the claim is resolved. Reporting outside this window does not automatically eliminate any rights you may have under applicable law.
Questions
Shipping questions: sales@highwalllift.com or (806) 729-3701. Mailing address: Yachts o Fun, LLC, doing business as Highwall Lift, 3802 Horizon Road, Amarillo, TX 79118. Effective date: October 15, 2026.